For your convenience, we accept checks, cash, Visa, MasterCard, and American Express. We provide the finest care at the most reasonable cost to our patients, and request payment at the time service is rendered. If you need more assistance, we also offer a payment plan with zero interest for 12 months for qualified patients.
If you have questions regarding your account, please contact us at 650 969 6077. Many times, a simple telephone call will clear any misunderstandings. Please remember you are fully responsible for all fees charged by this office regardless of your insurance coverage. Otherwise, we ask for payment in full at the time of service, and either your dental insurance company will reimburse you directly or, if we receive the dental insurance payment, we will endorse the check and mail it to you. Any remaining balance after your insurance has paid is your responsibility. Your prompt remittance is appreciated.
Your dental plan is a form of compensation provided by your employer. You can expect the carrier (insurance company) to reimburse you for a portion of our fee. That portion is determined by the contract between your employer and the insurance company.
The higher the premium paid by your company, the more generous the reimbursement. Although we are not a party to the contractual arrangement with your insurance company, we do want to help you receive the maximum reimbursement to which you are entitled.
As a convenience to you, we will help you process your insurance claims in order for you to receive this maximum benefit. We will also gladly provide dental x-rays and a written diagnostic report should your insurance company have any questions about the services provided.
At all times, you can be confident that we will always provide you with our best services without regard to the limitations imposed by your insurance coverage. To do otherwise would violate our contract with you — a contract we feel morally obliged to honor.